IT Problem Analyst - Suffolk - Up to £40k

Recruiter
Maclean Moore Consulting
Location
Dallinghoo
Posted
12 Jan 2018
Closes
13 Feb 2018
Contract Type
Permanent
Hours
Full Time

IT Problem Analyst. Suffolk. Perm. £35,000 - £40,000. IT. Analysis. ITIL. Incident Management. Active Directory. O365.

A construction services company with a truly global reach, specialising in 5 key areas have an opening for an experienced IT Problem Analyst in their Suffolk office.

You would be joining the Group’s IT function, reporting to the Service Delivery Manager - supporting them in delivering high quality Problem Management processes aligned to ITILv3 standards. You will have full ownership of the problem management process, identifying the root causes of issues.

Some key responsibilities include working across the IT function to assist with analysis and resolving problems, reviewing the effectiveness of their monitoring systems and recommending improvements & producing reports for management

Do you have experience in the following?

  • At least 3 years experience working in the Incident & Problem Management space
  • Demonstrable experience of working in a complex multi-stakeholder environment
  • Strong knowledge of Microsoft OS & Applications
  • Demonstrable knowledge of Active Directory & Office 365

Please forward your application for an immediate review.

IT Problem Analyst. Suffolk. Perm. £35,000 - £40,000. IT. Analysis. ITIL. Incident Management. Active Directory. O365.