Service Coordinator

Dry Sandford
12 Jan 2018
13 Feb 2018
Contract Type
Full Time
Service Coordinator
Milton Park
£11 per hour

We have a fantastic opportunity to join a company in Milton Park for a long term temporary assignment. This well-established business works within the technology sector and brings significant benefits and impact to its clients. They are an international company and are looking for a proven Service Coordinator to join their established team.

Key Responsibilities:
*You will be responsible for a specific customer and manage all operational aspects of their account including progress reports and business as usual transactions.
*Take ownership of 'sessions' to have an update on customer progress - you would see this through from session planning to session closure. You will track and manage the project as well as resources within and outside your team.
*Deal with ad hoc requests and updates from the customer and escalate any queries they may have.
*Monitor customer's performance against SLA's and take action against under-performance.
*Take ownership of all administrative processes for the customer.

Key Skills:
*Excellent written and verbal communication including MS Office - regular user of Excel is essential
*You must be a self-starter with the ability to work independently
*Prior experience in a Project Coordinator/Account Manager role is desirable
*You must be a confident decision maker with focus on improvement
*Excellent organisation, time management and approachability

This is a great role with significant future opportunities - if you have experience in Project Coordination and/or Account Management and are a confident Excel user then apply today!