Graduate IT Support Analyst - £20k - £25k - Marlow

Recruiter
Spectrum IT Recruitment
Location
Little Marlow
Posted
12 Jan 2018
Closes
18 Feb 2018
Contract Type
Permanent
Hours
Full Time

Graduate IT Support Analyst - £20k - £25k - Marlow

Office, Windows, SQL

£20k - £25k

Marlow, Buckinghamshire

Graduate IT Support Analyst required to join a software company based in Marlow, Buckinghamshire. The company are currently expanding and looking to add a Graduate IT Support Analyst to their existing service desk team.

Examples of responsibilities:

  • Providing 1st/2nd line support of the company's product range via telephone and email
  • Escalating high priority requests to ensure all problems are resolved as quickly and efficiently as possible
  • Follow documented procedures for customer support, identifying and suggesting improvements where necessary
  • Provide training and support to other Service Desk team members

Key Experience:

  • Degree in Computer Science, Information Technology, Networking or similar
  • Excellent communication skills
  • Microsoft Office knowledge
  • Problem solving skills

Any experience in one or more of the following would be advantageous:

  • SQL
  • Windows Servers
  • IIS

If you are looking for an opportunity of this nature please contact or call on