3rd Line IT Engineer
claireLOGIC is seeking to recruit a talented and enthusiastic individual to join our growing team providing 3rd Line support as well as some end-user technical support via email, telephone, remote desktop and on-site.
This is a role for a self-motivated engineer to work focusing on customer service with excellent communication skills as well as a strong technical troubleshooting ability.
Based from our Abingdon office you will play an important part in supporting clients. As well as break-fix work you will also be involved in project work and get experience of a wide range of technology so you should be open minded and keen to see new things.
You must be able to think on your feet and provide great customer service and an assuring presence. A can-do attitude is essential. You don’t need to know everything - but we expect you to be logical and open minded. You will have the opportunity to learn as you earn - we encourage our team to train and pass exams - we reward them once they pass each one.
Essential technical experience:
- Desktop hardware and software
- Microsoft Active Directory
- Microsoft Windows Server 2008-2016
- Microsoft Office 365
- Microsoft Exchange 2007-2013
- Basic networking skills
- Basic VOIP knowledge
- Basic wireless knowledge
- Virtualisation (VMWare / Microsoft Hyper-V)
Desirable technical experience:
- Experience of SAN systems
- 3CX Phone system
- Cisco switching/firewalls
- WatchGuard firewalls
- Cisco Unified Communications Manager (CallManager)
Salary is subject to experience.
Employment benefits include 23 days’ annual leave, private healthcare and pension.
All successful applicants will need to provide evidence of identity and eligibility to work in the UK, complete a basic DBS disclosure and pass a six-month probationary period.
When applying please make sure to include your latest CV. Should you not hear back from them within 2 weeks of submitting your application, we would like to thank you for taking an interest and confirm that you were not successful on this occasion.
* NO AGENCIES THANK YOU *