Business Intelligence Analyst
Servicesource is the leader in outsourced, performance-based B2B growth solutions. We engage throughout your customer’s journey to find, convert, grow and retain more revenue. We offer a complete suite of solutions that enhances customer loyalty and extends customer lifetime value. We are trusted guides who take our clients further and help them grow faster.
- Reporting on key business metrics vs. target - opportunity and revenue; by client, region and rep
- Providing value-adding insight and analysis into performance metrics to provide incremental revenue and reduce churn
- Report on and track effectiveness of revenue generating programs/incentives
- Providing input towards the Quarterly and Annual Forecasting process
- Generating accurate and timely accruals and invoices supporting the finance calendar
- Publish team specific dashboards/balanced scorecards with key metrics and conclusions
- Work with senior management on quota preparation and review
- Producing reconciliations between various data sources and identifying root causes of errors
- Utilisation of Tableau to help provide automated, self-service reporting to key stakeholders
What you need to do the job?
- 5+ years of experience in a similar role (preferably supporting a sales organization but not essential)
- Proven track record demonstrating an aptitude to compile data into comprehensive reports, analyse trends, and make recommendations based off findings
- Excellent communication skills - written and verbal, with an ability to convey complex information to a broad audience
- Comfortable and flexible working in a fast paced environment
- Self-motivated with the ability to prioritise effectively to meet deadlines
- An ability to build strong relationships with internal and external stakeholders
- Positive "can do" attitude and highly analytical; enjoys challenges
- Strong interpersonal skills with ability to work independently and within a team
- Detail oriented and comfortable working with large data sets
- Demonstrated high level of proficiency in MS Excel, SQL and Tableau (or similar BI tools)
ServiceSource offers an attractive competitive salary and benefits package.
Job Type: Full-time