IT Network Engineer - South West

Comms care Ltd
11 Jan 2018
11 Feb 2018
Contract Type
Full Time
IT Network Engineer – South West Salary:Up to £20,000 BasicPLUS Car/Car Allowance, OT/TOIL, On-call Phone, Training Laptop + Benefits Package Location: Field Based – SW – Taunton/Exeter Comms-care is part of the Ingram Micro Group and is a market leading, award winning IT service provider. We specialise in Support, Professional & Managed IT Services. In this role you will predominantly service customers across the South West of England, travelling UK wide if required. The Role: Hardware Break Fix of network devices including routers, switches & firewalls Installation & removal of various network, desktop & server equipment On-site visits customer sites to fix customer faults within SLA Servicing customers within SLA Performing project tasks such as site surveys and completion of documentation Pre-staging & configuration of routers and switches Resolving customer requests such as adds, moves and changes Comms-care benefits: Company Car, mobile phone, laptop & fuel card 28 days holiday (including statutory) increasing to 33 over 5 years Paid On-call and overtime Grading structure & career progression Provision of training and support towards Cisco & Microsoft certifications such as CCNA & MCSE Company Benefits package including: Pension, Health Care, Life Insurance, Childcare vouchers and various discounts Skills/person: Support & installation of Cisco, 3Com, HP or Zyxzel Routers & Switches 1st or 2nd line experience in PC hardware, Microsoft Desktop and/or Server support Flexible to carry out field-based & on-call duties Self-motivated and well organised Committed to skills development and obtaining certification Full Driving Licence and willingness to travel by car on a daily basis Preferably you will have Cisco CCENT/CCNA or equivalent experience and be willing to study and obtain these and more certifications. Candidates will be required to travel to customer sites to achieve contracted service level agreements. Experience in a “hands on” and customer facing role will be advantageous. Applications will be considered from across the South West of England including: M5 corridor, Exeter, Tiverton, Taunton, Weston-super-Mare, Glastonbury, and Yeovil.