CRM Consultant - Billings Systems, Utilities

Applause IT
12 Jan 2018
13 Feb 2018
Contract Type
Full Time

CRM Consultant - Billings Systems, Utilities

Birmingham - £45,000 - £50,000 +

CRM Consultant with relevant experience implementing and configuring CRM / Billings systems within the UK utilities / energy sector sought by an innovative technology service provider who produce leading SaaS and Business Process Management (BPM) solutions. Their products help guide their customers through complex industry changes and are helping to build a smarter and more competitive utilities sector.

As a CRM Consultant you will be responsible for working closely with their client base to understand their requirements, deliver workshops and guide them on the implementation of the core CRM and billing suite. Through the process you will also identify opportunities for product enhancement and development, improving their offering based on industry knowledge and client engagement.

The successful CRM Consultant should have:

  • Proven experience as a Consultant or Business Analyst working with CRM and Billings Systems
  • Experience within the UK Energy Sector or Utilities Sector
  • Understanding of billings processes within the Energy sector
  • Strong problem-solving skills
  • Ability to work effectively under pressure whilst maintaining detail and accuracy
  • Excellent customer engagement and communication skills
  • Ability to travel within the UK to customer sites

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CRM Consultant - Billings Systems, Utilities - Birmingham - £45,000 - £50,000 +