Senior Business Analyst - London

Recruiter
BCT Resourcing
Location
London (Greater)
Posted
11 Jan 2018
Closes
16 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Position: Senior Business Analyst Location: London Salary: £35,000 - £45,000 per annum + Car allowance Job type: Permanent The overall purpose is to analyze customer requirements to ensure that products of our portfolio will satisfy the business needs of our client. The position is based in London reports to the Product Manager, Cargospot Airline. Major Accountabilities This role will require frequent overseas travel. The job holder will be required to work away from the London office for extended durations and will be accountable for the accomplishment of the following tasks & responsibilities: Apply business knowledge to analyse external and internal requirements, and define solutions to be provided by the most suitable technical application or combination of applications Review and document customer’s existing business processes in consideration of the requirements, and review, discuss and document business process changes to support identified requirements Fully document functional and technical solutions, obtain customer approval prior to technical development, and ensure updated system support documentation is produced and at the time of implementation Provide business and functional support to the technical team during development, and test programs after completion to ensure compliance with the specification Support existing customer migrations and new customer implementations of new systems, enhancements, and business information by providing consultancy, demonstrations, support and training as required on an individual basis or at customer meetings and forums Investigate operational problems, identify causes and support the testing and implementation of corrections Build and maintain test libraries to support manual and automated regression testing Provide expert product support and demonstrations to the sales force when required Other duties as assigned by management Knowledge, competencies & skills: A Master’s or Bachelor’s degree in Economics, Business Administration, Engineering, IT or similar At least 4 years of relevant work experience in functional analysis and support of systems At least 5 years of relevant work experience in the air cargo industry In-depth knowledge of air cargo business and operational processes Solid knowledge of external interfacing systems Profound knowledge of industry inter-system message formats, rules and applications In-depth knowledge of relational databases and reporting applications Solid knowledge of and experience with all common PC software A hands-on problem solver with excellent communication skills Clearly client-oriented with a strong focus on quality and efficiency Excellent interpersonal skills to liaise with all customer’s organisational levels Well established organization, multitasking and prioritization skills Open-minded team player who provides creative, efficient and pragmatic solutions for given issues Fluency in English (spoken and written) is mandatory; French, German and other languages will be an asset We are offering you You will be working for a worldwide leading company in a dynamic and challenging international environment servicing the Air Transport Industry. You will benefit from the company continuous investment in staff, product and technologies including training on the supported systems, support tools and processes. Your career evolution will be driven by your performance and the Company’s expansion. You will be offered a competitive salary and corporate bonus scheme, with some opportunities to travel. The place of employment is modern offices in Hayes, Middlesex, close to London Heathrow airport, and in walking distance of local transport. Free car parking is available on-site. KEY SKILLS: A Master’s or Bachelor’s degree in Economics, Business Administration, Engineering, IT or similar, 4 years of relevant work experience in functional analysis and support of systems, 5 years of relevant work experience in the air cargo industry If you have further inquiries about this role, please don’t hesitate to contact our office at: 0203--371--7671