IT Support Co-ordinator

Adecco UK Limited
Kingston upon Hull
12 Jan 2018
13 Feb 2018
Contract Type
Full Time
We are currently recruiting for an IT Support Co-ordinator based in Hull, this is a role within the Business Administration team. The role will be to provide a comprehensive technical IT administrative support.

What are my responsibilities:

Be the nominated Super Requestor / Coordinator, place requests for new IT services with the nominated suppliers, via their standard request processes, portals, Request for Change (RFC) forms. This will include coordinating all the IT elements of the new starter, Zero Touch Installation (ZTI) laptop builds & user account set-up & inductions, requests for Atos services as appropriate and act as Smarthands for remotely managed IT services

Assist with the Co-ordination of the issue of IT equipment and services to the new starters
Assist with the set-up of the local applications infrastructure environment, eg Prisma Shopfloor clients.

Ensure the IT workplaces comply with the EHS safety procedures, especially those in the manufacturing area.

As an IT ambassador you will actively promote and help implement corporate (GS IT and WP) IT solutions acting as the local lead and linking between business & suppliers or central IT functions.

Administer and manage the IT assets and services user portals that drive the IT cost calculations, support the business in managing the volumetric based IT costs.

Procurement of hardware/software as required.

Administer the O2 account - used for mobile devices across the business.

Engage with external suppliers e.g. CIT-GS IT, Atos and Network providers when required.

Manage local stocks of IT hardware including ordering in alignment with business requirements.

Assist with the setup of new workplaces relating to IT hardware

What do I need to qualify for this role:

-Good organizational skills.
-Experience working within a fast paced IT administrative role.
-Ability to demonstrate excellent customer facing skills and to interact positively at all levels.
-Work professionally & confidently in a manufacturing environment & adhere to strong safety procedures.
-Excellent communication skills both verbally and written.
-Ability to work well within a team and independently with a flexible approach to work.
-Proficiency in MS Office Applications - Outlook, Word, Excel.

The hours are between 8:30 am - 5pm Monday to Friday on £14ph.

If you feel this is the job for you then please apply now via the website!

Adecco is acting as an Employment Business in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.