Graduate Legal Claims Handler

Heat Recruitment
08 Feb 2017
08 Mar 2017
Contract Type
Full Time

This is a fantastic opportunity for an ambitious legal graduate to join a well respected Legal Expenses Insurer in the Bristol area. Progression is available and encouraged and a Claims Handlers will typically work towards Senior Claims positions or technical roles within the department. Alternative directions include underwriting & sales disciplines.

This is an office based role whereby you will progress the claims focusing on high quality customer care at all times. You will manage your own case load of claims with a variety of file types and subject matters. You will work well with internal colleagues, the insured, solicitors and other relevant third parties working to set authority limits.


Customer Service is a massive part of this role- responding promptly and efficiently to all claimants using various communication methods

Input data accurately and in a timely manor

Processing claims in line with stipulated procedures and authority limits

Manage time and work flow accordingly and prioritising tasks

Ensuring you are adhering to compliance frameworks

Working to better yourself professionally and those around you

Assists with/conducts audits of external law firms to ensure their adherence to company service standards


A Law graduate or equivalent OR a good level of education (min. 5 GCSE Grade C+) with relevant experience

Good working knowledge of MS Office applications

Good numeracy & literacy skills

Job Title Synonyms: Legal Expenses Claims Handler, Claims Negotiator

If this specific vacancy is not exactly what you are looking for please contact us to discuss other opportunities we may be recruiting for that aren’t necessarily advertised; you can send your CV to this vacancy or contact us directly. Additionally, refer a friend or colleague to us and receive £200 in vouchers if we assist them in securing a new career.