Support Engineer/Windows Nottingham £25-33k
Support Engineer/Windows Nottingham £25-33k This is a real 5* opportunity for an ambitious IT Support Engineer wishing to build the foundations of a new IT department for Nottingham based company who are a real leader in their field. The successful candidate will have at least 3 years experience providing technical support in a fast paced environment with a friendly and proactive approach to your work. They are looking for someone with a mix of technical and administrative skills to include, Providing 2nd & 3rd Line Support across company Infrastructure Support the specification and implementation of new systems and services including new applications, new/upgraded hardware and software, system upgrades and rollouts Incident management and resolution Ensure Compliance with current legislation & licencing Develop internal processes, managing inventory lists and warranties To remain current with technologies and offer high quality guidance and advice resolution The essential requirements for this role include, Strong knowledge of Windows O/S, Active Directory, Group Policies Exceptional knowledge of Windows Server 2012 Exchange 2013 / Office 365 Implementation, Configuration and Administration Network Topology, VPN, Firewalls, IP (incl. DHCP, DNS), LAN, WLAN and WAN Organised and methodical, with the ability to work to targets and goals Experience with Linux desirable but not essential Cloud Technologies/ Web services Knowledge of ITIL and other IT best practices and compliance requirements Exceptional communication skills able to interact confidently with technical and non-technical users Customer focused, with experience of providing advice and guidance over the telephone, e-mail and Internet with a proven track record of service delivery Enthusiastic, self-motivated team player with the ability of working within a demanding environment and be able to demonstrate a logical approach to problem solving Patience and ability to remain calm under pressure, whilst showing initiative at all times and an ability to apply a lateral thought process to problem The role offers a professional, vibrant and social workplace operating in a dynamic and fast-paced sector. For an ambitious, tenacious, confident, self-motivated team player with a genuine desire to work with cutting edge technologies this is an excellent opportunity to work with senior staff in making a real difference to this already high-achieving organisation.