Location - Cheltenham
We have an exciting role working for an exciting lifestyle brand.
The primary feature of the role is to provide full support to the management of the shop in a supervisory capacity.
Assistant Manager will be responsible for ensuring all customers enjoy a first class shopping experience.
The Assistant Manager will be accountable for store merchandising and developing sales to their full potential. Whilst ensuring all customer queries are handled efficiently by the team, they will need to develop strong and long term customer relationships to ensure the store is delivering a first class service.
Support the Store Manager in managing the store rota, holidays and sickness reporting, whilst also monitoring and evaluating the stores performance and aiming to reach department and store sales targets.
They must be aware of the store and company policies including health and safety and security. This includes having the knowledge to train other team members.
Leading and motivating Sales Assistants, the Assistant Manager will need to train and develop team members to companies high standards, and support each person as they continue to develop.
Have the confidence to use their own initiative but be aware that there is support available.
This role will entail an involvement in both the lifestyle and fashion floors, so developing a knowledge of the products and their suppliers on both floors will be vital.
Assisting the Management in developing and utilising the customer database and helping to create a local marketing strategy.