Community Engagement & Learning Officer

12 Jan 2018
18 Feb 2018
Contract Type
Full Time

With 240,000 visitors a year, and up to 2000 customers to serve on a demanding Sunday, we’re a really busy team here at Stowe. As a family destination, or a perfect place to explore the grounds and walk the dogs, Stowe is a day time destination, so we’re on the go all day.

As one of the National Trusts Transformation properties, we are looking to transform our volunteering and participation opportunities at Stowe, to fit in with our programming and visitor experience.

What it's like to work here

The beauty of Stowe and the surrounding area has attracted visitors for over 300 years and the wider portfolio includes Claydon House, a medieval tower and duck decoy at Boarstall, Long Crendon Courthouse and Buckingham Chantry Chapel. Along with the friendly team, this area is a great place to work!

What you'll be doing

You’ll help build on our community partnerships, supporting with the development of a new community programme. By collecting and analysing evaluative data and sharing this internally and externally you will champion our community and learning programme.

You’ll be a champion of the outdoors, comfortable getting stuck in with conservation tasks and explaining what makes Stowe such a special place.

You’ll take the lead on the creative elements of our family offer too - from half term trails to toddler Tuesdays and finding innovative and new ways to engage families at Stowe.

Working with a team of dedicated volunteers who offer an invaluable service, you’ll make sure they are given every opportunity to use their skills and always feel engaged and appreciated. You’ll be an inspiration, delighted by this wonderful working environment, and will enjoy the chance to provide our visitors with lasting memories of a great day out.

Please also read the full role profile, attached to the end of this advert.

Who we're looking for

In order to be successful in the role you’ll have;

  • Demonstrated understanding of community and learning work
  • Knowledge and understanding of the core purpose and work of the National Trust
  • A sound working knowledge of volunteering principles and practice
  • Excellent understanding of community involvement
  • Enthusiasm for developing creative new family offers and programme
  • Passion and enthusiasm about the benefits of great learning in the outdoors
  • Confident in engaging and leading people of all ages and backgrounds
  • Excellent customer services skills and a passion for the importance of involving our supporters in our cause
  • Good written and verbal communication skills
  • Organisation and attention to detail skills
  • Flexible approach and positive attitude to change
  • Good IT skills in MS Office and administrative work
  • Ability to work with other people’s agendas and adapt your approach to work well together
  • Skills in facilitating and delivering workshops
  • Good people skills enabling strong relationships to be built and maintained
The package

Looking after you

  • Health cash plan - from as little as £2.81 per month for you and your dependents
  • Pension contribution match up to 10%
  • EAP and proactive Health and Wellbeing
  • Discounted gym membership

Looking after your career

  • Grow your career through professional training courses across the Trust
  • Develop your skills with an internal secondment
  • Pay review linked to values and behaviours, commitment to progression
  • Income protection due to illness

Unique to Us

  • Work in some of the most beautiful, iconic and unique locations in the UK
  • Free entry to NT properties for you, a guest and your children (under 18)
  • 20% off in our retail and catering outlets
  • Discount up to 35% off a National Trust holiday cottage booking