Volunteer Recruitment Coordinator

Independent Age
11 Jan 2018
11 Feb 2018
Contract Type
Full Time
This post will provide effective volunteer recruitment administration to agreed quality standards and meeting targets for volume, accuracy and time. Support IA’s national and local programme of UK wide volunteer recruitment. The post-holder will work within the Volunteer Recruitment Team. Main Duties The main duties are as follows: Process and assess volunteer applications working within IA’s volunteering best practices procedures and meeting agreed targets for quality, volume, accuracy and time. Ensure a positive and effective recruitment experience for all applicants. Ensure volunteer recruitment information including volunteer role profiles and vacancies are up to date and accurate, uploading content to the internet as required. Co-ordinate and process volunteer references and checks including DBS and PVG. Co-ordinate, process and monitor volunteer induction and training as required including set up and monitoring of online modules and delegate bookings. Answer and resolve volunteer enquiries by telephone, email and letter in a timely and courteous manner. Enter, update and maintain data to a high level of accuracy and with good attention to detail. Produce and review reports on progress and data as required. Take actions to resolve issues as required. Co-ordinate the distribution of materials and resources as required including volunteer welcome packs and appointment letters. Liaise with Independent Age staff to organise marketing to achieve volunteer recruitment targets. Make “check in” calls to volunteers during the recruitment process and when they start their volunteering Support the Wellbeing Telephone Services Team as required. Other Duties Support the work of colleagues across the organisation including supporting strategic goals and other cross directorate objectives required. To observe and comply with all Independent Age Policies, including the key policies and procedures on Confidentiality, Data Protection, Health and Safety, Safeguarding and Information Technology Policies and Procedures. To undertake specific safety responsibilities relevant to individual roles. Other responsibilities appropriate to an appointment at this level e.g. reception cover. If you are interested in this position, please click the button below to apply. Interview Date 31st January