Support Analyst

Recruiter
JET2
Location
Leeds
Posted
11 Jan 2018
Closes
17 Feb 2018
Contract Type
Permanent
Hours
Full Time

Reporting to the Application Support Manager, the Support Analyst will work closely with the Support and BI Development Teams to provide support and development on our in-house applications.

This is a hands-on role where you will be investigating data issues raised by users, resolving or escalating in a timely manner where appropriate. You will take ownership of any incidents raised through to completion.

The successful candidate will have strong SQL skills, have experience of using an issue log system to record and track IT problems or queries raised by users. You will also have proven experience of providing IT Support within a fast moving environment working to tight timescales. You will ideally have knowledge of web related technologies, be ITIL Foundation certified and have experience of C# development in a Visual Studio Team System environment.

In return, we offer an excellent salary and benefits package with fantastic opportunities for progression in a growing business.

This is a great opportunity to be part of an exciting forward thinking business. We operate scheduled leisure flights to holiday destinations in the Mediterranean, the Canary Islands and to European Leisure Cities from our 9 UK bases.

Help us to send our all-important customers on holiday with Jet2.com and Jet2holidays!! (IT Systems)