Contractor Training & Support Advisor

S I G Trading Limited
High Wycombe
12 Jan 2018
11 Feb 2018
Contract Type
Full Time
At Flex-R, we are currently looking for an experienced and motivated candidate to work as a Contractor Training & Support Advisor to provide product training at our facilities, as well as live product demonstration and training to contractors. The successful candidate should live within a commutable distance from High Wycombe.

Do you want to work in a thriving business environment? Are you looking for the next step? Do you enjoy working with others? Are you looking to develop your career? If so, this could be the role for you!

What does the role involve?

Reporting to the National Technical Manager. You will ideally based in commutable distance to our head office is based in High Wycombe, as you will be required to carry out various aspects of the role from here. The role will also include time spent in the field. This will involve visits nationally to carry out training and support. You will work closely with all departments of the company, including the sales team and have support from existing members of the Technical Department and will need to have the ability to work as part of a team, whilst being motivated and capable of managing their own time when required.

The role will include but is not limited to:

Approved Contractor Products - RubberBond EPDM / Sure-Weld TPO / LQD-R Liquid Waterproofing

1) Training approved contractors at our facilities, at 3rd party facilities and in the field
2) Survey assistance/ Surveys
3) Technical support visits / telephone assistance & emails
4) Providing quotations from drawings
5) Processing warranty applications
6) Site inspections

Merchant / Distributor Products - Fix-R EPDM / ClassicBond EPDM / DuoPly EPDM / ClassicLiquid Liquid Waterproofing / ClassicRepair Roof Repair

1) Live product demonstrations
2) Technical support, telephone assistance & emails
3) Conducting training for our customer’s customer at our facilities, and at 3rd party facilities
4) Customer staff training on our systems
5) Processing warranty applications
6) Site inspections

The successful candidate will need:

-Understanding of flat roofing with specific knowledge of single ply and/or liquid waterproofing systems beneficial
-Capability to use a basic range of power tools
-Basic computer literacy (Word / Excel) with the ability to produce reports following site inspections etc.
-Ability to understand technical drawings and calculate material requirements from them
-Confident communication skills with a varied range of people
-Ability to adapt and learn new skills

About us

Flex-R specialise in the distribution of flat roofing systems within the UK market, focusing on single ply and liquid waterproofing systems. We operate in both the specialist installer sector, providing training and technical support to an approved contractor network, and in supplying systems to a range of merchants distributing our products nationally. Flex-R are constantly seeking opportunities to supply innovative and high quality waterproofing systems to compliment and expand the well-established ranges of single ply roofing systems already in place and have recently incorporated a series of liquid waterproofing systems in both our approved contractor, and merchant ranges. The company experiences good annual growth, which is driven from within, and is also part of a larger organisation that enables us to have a unique position within the roofing market.
This job was originally posted as