Graduate Market Researcher/Community Manager

incling ltd
London (Greater)
11 Jan 2018
13 Feb 2018
Contract Type
Full Time
incling is a young and fast growing market research consultancy that specialises in building beautiful, bespoke online communities to solve marketing, innovation and communication challenges. We’re expanding rapidly and looking to have a Community Manager join our remote team.

The Role

A permanent, full-time role (subject to usual probationary period) working remotely. You will need to be connected with us online but you can pick where you want to work.

You will be the face of incling on our online communities and working as a qualitative researcher. Full training will be provided but an interest in market research and technology is essential.

Market or social research experience (either as part of your degree or work) is preferable as is a fluency in a second language, special consideration will be given to Arabic or Mandarin speakers.

Community Manager responsibilities include:

  • Client management - attending client briefings, regular updates
  • Online community setup and management
  • Qualitative moderation and community engagement
  • Resolving tech queries
  • Analysis and reporting on the insights gathered
  • What skills do I need?

    An interest in human behaviour and a desire to pursue qualitative research as a career. Sociable and outgoing with a friendly nature - you need to have the ability to connect with a diverse range of peopleStrong organisational and multitasking skills and a proactive approachActive profile and understanding of a range of social networking platforms Excellent English skills and a great writing style (Must be able to spell and use grammar correctly!). Fluency in a second language would be preferable, particularly Mandarin or Arabic. Team player who is reliable and flexible with availability to support the team as and when required beyond normal working hours (flexi-time)Good attention to detail and an ability to use PowerPoint and ExcelMust have a reliable internet connection Additional information
    At incling we believe that what you do is much more important than when or where you do it. We also know that most people are much more creative and productive when they are comfortable and can fit work around the other important things happening in their lives. With that in mind we have set up incling to be a completely distributed business, this means everyone at incling is welcome to work from anywhere they choose as long as they have a reliable internet connection.

    Even though we're geographically dispersed we are a tight knit team who keep in touch and collaborate on a daily basis using various software (e.g. Skype,, Asana and Google drive). We like to work hard, but also believe in maintaining a healthy work/life balance so everyone at incling is welcome to fit their working day flexibly between our core hours (7am to 9pm).

    No Agencies Please.

    If you think this role might be for you please submit your CV and cover letter followed by the task included in our automated response on Total Jobs. Please include the following in your cover letter:

    Languages you can speakAny previous experience in market researchIf you haven't heard from us within 15 days, then please consider your application unsuccessful on this occasion. Thank you.

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