Senior AV Technician

Jacobs Massey
London (Greater)
11 Jan 2018
11 Feb 2018
Contract Type
Full Time

Based at the hotel the role of the Senior Technician will be the technical support interface between the Technical Events Manager and the client / venue.

Key Responsibilities:
- Along with the technical events manager, you will be a point of contact for clients and hotel representatives on a day-to-day basis to ensure customer expectations and requirements are fulfilled.

- To prepare, rig and de-rig equipment prior to events within the hotel and be available on-site for ad hoc technical issues.

- Ensure all items are accounted for before and after each event by following proper security, storage and transportation and maintenance procedures.

- Provide a high quality technical service in terms of set ups/de-rigs and client facing responsibilities.

- Operate and provide routine maintenance of integrated audio visual equipment.

- Have a understanding of integrated control systems, be able to trouble shoot and liaise with systems integrators

- Cultivate relations with all hotel staff i.e. operational team members, sales and front of house teams to develop on-site relationship.

- Report to the technical events manager and the hotel and attend weekly staff meetings within the hotel if appropriate to ensure that communication does not break down at any stage.

- Foster good relations with all of the Branch Operations to ensure that full back-up support is provided from front of house/warehouse.

- Attend regular meetings with the technical events manager to ensure that all delegated duties are carried out effectively and efficiently, meeting all deadlines and objectives.

- Create and standardise information systems where by the support operations can clearly see equipment movements and requirements within the hotel.

- Assist the technical events manager with quotations for day-to-day equipment and liaison with clients

- Assist technical events manager with monthly invoicing and management reporting

- Prepare kit request documentation and liaise with support operation for loan and return of equipment

- Carry out regular PAT testing of equipment

- Manage the in-house stock control, prepare 6 monthly stocktakes and report any damaged, lost, stolen, faulty equipment in the correct procedure

- Supervise the technicians and ensure all duties are carried out effectively. Serve as a mentor for new hires.

- Competence with H&S procedures, risk assessments and a working knowledge of rigging and hanging infrastructure within hotels

- Assist the technical events manager when full scale production is underway, ensuring the daily operation runs smoothly at the same time

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