Team Leader - Manchester Airport Terminal 2

Greater Manchester
08 Feb 2017
08 Mar 2017
Contract Type
Full Time

Team Leader - New Year, New Career at WHSmith

If you're looking for a new retail career opportunity for 2017 in a people management role, and have a natural ability to lead, a WHSmith Team Leader position at Manchester Airport is perfect for you. We operate at the sharp end of retail, which makes for a fast paced role that demands hard work. We find this allows our Team Leaders with lots of scope for future growth opportunities.

About us

We operate on the High Street, in rail and bus stations, hospitals, universities, workplaces, and - of course airports. Our Manchester Airport stores are something else. They're fast and the pace is frenetic and you never know who you might see, including regular visits from the WHSmith Board! This is a chance to push yourself - and your team - as far as you can, with plenty of learning and development support on offer at our Retail Academy.

What's in it for you

Join WHSmith as a Team Leader and you can expect an extremely warm welcome from your new team. That's because we are a company that values its people. And we're always on the lookout for new rising stars to work in our Manchester Airport stores. We operate almost 24/7 so can offer a range of shifts to suit all sorts of lifestyles. And given our location, it's an easy local commute with great travel links. You'll also get some superb retail discounts too.

What you'll do

Our stores at Manchester Airport are amongst the busiest and highest profile in the WHSmith family, meaning our in-store teams need to perform at their best. You'll take on the day-to-day management of the team - recruiting, motivating, assigning work and training them to ensure we hit our targets and deliver 100% customer satisfaction. It's no mean feat. Leading by example, you could be responsible for 20+ team members at any given time. And if the Deputy and Store Manager are not in at any point, you'll be expected to step up. They'll also look to you, and your on-the-floor experience, to make profit-increasing, customer experience enhancing recommendations.

Who we're looking for

You already have supervisory or assistant manager experience. It's likely to be in retail, but it could be from a different sector where you've been used to thinking on your feet in a fast-moving, customer-focused environment, such as hospitality. What is most important to us is your entrepreneurial spirit. As a leader of a Unit, this is a bit like running your own business. You're hands-on, target driven and ideas-fuelled (which is great in a company where we turn our people's business ideas into reality). It's the ideal role in which to impress and if you do, you're in control of where that might take your career. Because at WHSmith, there are No Limits to where your career can go!