WORKSHOP MANAGER Hanson Instruments supplies new and reconditioned medical equipment to High Street opticians, private medical clinics and hospitals. To see our range of products visit www.hansoninstruments.co.uk. At the Redditch workshop our employed engineers PDI, recondition and pre-fit medical diagnostic equipment. At customers sites they install new and reconditioned equipment, carry out repairs and service customers equipment. The workload can become complex in nature and efficient pre-planning is critical to a good outcome. The Workshop Managers role has overall responsibility for day-to-day running of our workshops. The right applicant will have an organised, think-ahead mindset together with the excellent people skills required to communicate effectively with our engineers, sales staff and customers (Opticians, Doctors, Head Nurses, Company Directors, Corporate and NHS buyers) The role involves everything that goes on in our workshops with key areas being ; · Planning and prioritisation of the workload to meet customer and business requirements · Planning and co-ordination of internal and on-site engineer work orders · Stock control and ordering as relates to work-in-progress and consumables · Providing customers and sales staff with post-installation information and support · Ordering parts required to meet work order timetables · Ensuring workshop processes and procedures are followed · Quality audits on the workload to measure performance against the quality standards · Ensuring that Health and Safety working practices are adhered to · Engineer vehicle condition monitoring, upkeep and maintenance planning · Monitor machinery and tooling to ensure proper upkeep and maintenance planning · Monitor and organise workshop housekeeping is done by everyone involved · Be a can-do, organised and diligent role model for our skilled engineers Normal working days are Monday to Friday Your Previous Employment Experience You will have at least 2 years experience as a workshop manager and be from a hands-on technical background. A full, UK valid drivers license is preferred. Medical or ophthalmics industry experience is not required.