Cloud Productivity Specialist - York

BCT Resourcing
North Yorkshire
11 Jan 2018
11 Feb 2018
Contract Type
Full Time
Position: Cloud Productivity Specialist Location: York Salary: £30000 - £35000 per annum Job type: Permanent Function: To act as a Technical Specialist in Cloud Productivity (O365/G Suite) technologies, providing advice, design, delivery and support to customers and managed services. Duties: To carry out a varied selection of duties including, but not limited to: Technical consultancy on Microsoft O365 or G Suite customer projects Assisting Sales staff in identifying and qualifying opportunities. Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required. Technical scoping of customer requirements. Creating high and low level technical documentation for customer consultancy engagements. 3rd line technical support for relevant services. Provide in-house solution and product training to company staff. Maintain qualifications in relevant vendor accreditations Skills / Experience Required: Expert knowledge in O365 or G Suite technologies Experience of scoping and delivering cloud productivity deployments and migrations Minimum 2 years experience in a relevant 2nd/3rd line/consultancy role Ability to understand customer requirements and challenges Strong customer-facing skills Excellent communication skills both written and verbal Able to create high quality technical documentation Desirable Knowledge/Qualifications MCSE Microsoft Exchange IT Security products Any vendor qualifications would be advantageous Person: ‘Hands on’ approach and a willingness to learn Enthusiastic and motivated Ability to prioritise Attention to detail Team player Able to work on own initiative ADDITIONAL INFORMATION: Joinng the Consultancy team of (currently) 3 members, with a view to grow to 6 after all roles have been filled. Will be working very closely with the Support team of 7 people. Non-negotiable: Experience of either Office 365 or G Suite deployments, with the view of learning the other one. Minimum 2 years experience in a relevant 2nd/3rd line/consultancy role Strong customer-facing skills Consultancy background would be ideal KEY SKILLS: O365, G Suite If you have further inquiries about this role, please don’t hesitate to contact our office at: 0203--371--7671