Training Delivery Manager - L&D

Blue Eskimo
London (Greater)
11 Jan 2018
11 Feb 2018
Contract Type
Full Time
A fantastic opportunity working with global clients to ensure the high quality delivery of training programmes. With client facing experience and superb organisational skills, you will possess a track record of managing bespoke training projects to the highest standards and will often be the first point of client contact, following a sale.

About the Role

*Oversee the delivery of quality, bespoke and tailored training solutions and ensure that clients receive a high standard of customer service
*Liaise with clients following each training project sale
*Develop strong relationships with key clients via excellent service levels
*Oversee and organise both classroom and virtual classroom delivery globally, taking into account different time zones etc.
*Support the sales team in developing existing clients and identifying new opportunities
*Assign Trainers to projects based on their suitability and availability
*Liaise with Trainers and clients to organise the venue and dates for the training workshops
*Conduct regular client review meetings
*Assist the sales team in writing proposals and presentations for clients

About you

*A minimum of 2 years' experience in a training operations management or similar role
*Excellent project management and organisational skills
*Good client facing and rapport building skills
*Good knowledge of Microsoft Office, including Word and Excel
*Strong communication and interpersonal skills
*Ability to make decisions efficiently and quickly
*Strong commercial acumen
*Experience within the training and learning services industry

Blue Eskimo is the leading provider of specialist recruitment for the Learning and Development, e-learning and Training sectors. We provide interim, fixed term contract and permanent roles for multiple disciplines. These include Learning and Development Managers, e-learning Business Development Managers, E-learning Instructional Designers, Elearning Project Managers, Learning Technology Managers, Training Operations Managers, Training and e-learning Consultants, IT Trainers & Soft Skills Trainers.

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