ICT Training and Support Officer

11 Jan 2018
11 Feb 2018
Contract Type
Full Time

Location: Hertford

Salary: £20,000 - £22,000 (dependent upon skills and experience)

Start your career journey with Serco.

At Serco we have a mandate to deliver brilliantly. We are looking for talented individuals who we can grow and develop to become our next generation of highly skilled employees.

About the Role:

If you enjoy working in a fast paced, diverse environment where you will have the opportunity to develop your skills and experience, then this is the role for you! We are currently recruiting for a Social Care ICT Training & Support Officer to join our Social Care ICT Support Team in Hertford. The key element of your role is to provide training and technical support to social care workers and management on the Liquidlogic suite of applications (LAS, LCS, EHM and IES) and their linked systems, ContrOCC and Livelink.

This is a varied role, where you will be responsible for delivery of training, writing training materials, alongside technical support, testing, advanced administration and configuration. As well as providing advice and guidance and includes participation and delivery of project tasks.

About You:

In order to succeed in this role you must be an enthusiastic individual who takes a proactive approach and has the necessary drive to see projects through from start to completion. If you have experience in a similar role where you have used LiquidLogic applications (LAS, LCS, EHM or IES) then we want to hear from you! Due to the nature of the role experience of delivering training is highly desirable, but not essential as we can support with training in this area.

If what you have read isn’t enough to tempt you, we also offer:

  • A competitive salary and excellent pension
  • Annual leave at 25 days holidays plus 8 bank holidays
  • Training and development opportunities
  • Discounts at leisure, retail and attractions across the UK
  • Childcare vouchers, Bike to Work Scheme, Mobile Phone Contract Discounts and voluntary Health Care benefits and many many more….

You will be working as part of a wider and large ICT function where you will benefit from a wealth of knowledge and expertise along with the opportunity to develop your own skills and experience to fulfil your career aspirations.

For the chance to become a part of an established team going through an exciting period of growth then please apply now and upload a copy of your CV.

About Us: Serco is a FTSE 250 international service company which combines commercial know-how with a deep public service ethos. We improve services by managing people, processes, technology and assets more effectively. We advise policy makers, design innovative solutions, integrate systems and - most of all - deliver to the public. Serco supports governments, agencies and companies who seek a trusted partner with a solid track-record of providing assured service excellence. Our people offer operational, management and consulting expertise in the aerospace, defence, education, health, justice and immigration, local government, science, technology, transport and the commercial sectors. Serco works in a strategic partnership with Hertfordshire County Council to transform the quality of services for the citizens of Hertfordshire. Under this partnership, Serco is responsible for delivering a range of front and back office operations. This includes information, communications and technology services, finance, payroll, HR and support services such as facilities management, customer contact centres and social care. Serco is committed to equal opportunities and requests any potential applicant to contact the Serco Recruitment Team on 0345 010 4000 as soon as possible if an applicant has any additional queries, requirements or will need additional time in submitting an application should the closing date of the advertisement be brought forward.

This job was originally posted as www.totaljobs.com/job/79189331