Infrastructure Specialist

Recruiter
Verelogic IT Recruitment
Location
Yorkshire and the Humber
Posted
11 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
Our client, who is based in York, is a value-added IT reseller, widely recognised as the market leader in Information Security.

They are looking for an Infrastructure Specialist to join their team and work closely with the support team.

Non-negotiable:

·Broad range of skills and knowledge of infrastructure technologies including server technologies, networking, virtualisation, firewalls and security technologies.

·Excellent customer-facing skills, and ability to fit well into the team - looking for a real people's person!

·Minimum 3 years’ experience in a 2nd/3rd line/consultancy role


Please note: there is a company-wide annual bonus, but unless the candidate starts before September, they will not qualify for it this year. ***

Function:

To act as a Technical Specialist in infrastructure technologies, providing advice, design, delivery and support to customers and our hosted and managed services.

Duties:

To carry out a varied selection of duties including, but not limited to:

·Technical consultancy and implementation work, on customer sites, for managed services and for hosted services.

·Assisting Sales staff in identifying and qualifying opportunities.

·Providing technical pre-sales support by attending meetings, conference calls, providing technical web demonstrations and in any other way required.

·Technical scoping of customer requirements.

·Creating high and low level technical documentation for customer consultancy engagements.

·3rd line technical support for relevant services.

·Provide in-house solution and product training to staff.

·Maintain qualifications in a core set of IT infrastructure products enabling to offer infrastructure consultancy and support services to its customers.

Skills / Experience Required:

·Extensive knowledge in a broad range of infrastructure technologies including server technologies, networking, virtualisation, firewalls and security technologies.

·Should hold or have held a professional IT qualification e.g. MCSE, VCP or CCNP

·Minimum 3 years’ experience in a 2nd/3rdline/consultancy role

·Ability to understand complex technical concepts

·Ability to learn and absorb new skills and technologies

·Strong customer facing skills

·Excellent communication skills both written and verbal

·Able to create high quality technical documentation

Desirable Knowledge/Qualifications

·Shared Storage Technologies

·Data Centre Virtualisation

·Microsoft O365

·Cloud Technologies

·Advanced Networking

·Firewalls

·IT Security products

·Any vendor qualifications would be advantageous

Person:

·‘Hands on’ approach and a willingness to learn

·Enthusiastic and motivated

·Ability to prioritise

·Attention to detail

·Team player

·Able to work on own initiative


This job was originally posted as www.totaljobs.com/job/79178585