Senior AV Technician
SENIOR AUDIO VISUAL TECHNICIANLondon£25,000 PLUS over time The AV Support Senior Technician’s prime function is to provide AV technical support across all meeting rooms within one of our client’s sites based in the City, assist in the Remote Monitoring Centre to provide remote assistance as necessary as well as provide support to team leader in day-to-day operations and during his absences.
The position involves a high degree of face-to-face client contact, working with executive management and managing directors of the Bank to provide best in class services across all Audio Visual-related services. • Video conference (VC) support • Presentation and meeting set-up • Remote Monitoring Centre Support • Service desk support • First line of troubleshooting • Ensure that all faults are reported in the correct way and in a timely manner to the AV Helpdesk
GENERAL DUTIES• Advise clients on best practice. • Assist in mentoring other members of the team, including cover technicians • Assist with the training of all technical team members • Provide regular feedback on communication issues and service improvements. • Assist with other AV disciplines when required, eg. Project Manager, Engineering Team, AV Service Desk.
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