Community Fundraising Assistant - 3 or 5dpw

Recruiter
Harris Hill Charity Recruitment
Location
Southampton
Posted
11 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
A national cancer charity, seek a Community Fundraising Assistant from January for 3 months, working 3 days per week in the Southampton area.Purpose/SummaryTo provide fundraising and administrative support to the fundraising team at the Hampshire Office. To assist in building and developing fundraising relationships in the community, by providing excellent stewardship and support to our fundraising groups, volunteers and key supporters.Duties:Process income and work in accordance with Marie Curie policies and proceduresEnsure that accurate and up to date financial and supporter records are maintained and are accessible.Provide reports and information about activity, performance, supporters, volunteers etc. as necessary and upon requestWork within national policies, procedures and adhere to legal frameworksUndertake administrative duties as required in support of the core product portfolioProvide excellent supporter service to members of the public who enquire, via phone, mail and in person, and encourage their supportAssist in the support of existing Fundraising My Way (in aid of) supporters, encouraging repeat or on-going activity.Assist with seeking new Fundraising My Way support in the local communityAssist in following up prospects identified by the Spotting Supporter Potential programmeAssist the team in developing supporters by carrying out welcome and stewardship callsProactively use and support colleagues in using the fundraising database to develop and manage supporter relationsWork with staff e.g. Nursing service staff, hospice staff and shop managers, to increase awareness of and support for activities.Skills and experience:Good verbal and written communication skills demonstrating a sensitive approachGood IT skills including Word processing, email and spread sheets and a working knowledge of databasesExcellent people and customer service skills.Able to engage with supporters and families in support of their fundraising activities.Previous contact with the public (face to face or phone) in a customer/supporter facingenvironment