Technical Support Engineer – Amsterdam

Wallace Hind Selection
London (Greater)
12 Jan 2018
10 Feb 2018
Contract Type
Full Time
European Technical Service / Support Engineer; based out of Amsterdam and covering Europe (UK, France, Germany), providing after-sales service and technical support for the most innovative visual solutions including: LCD, LFD and AV`s. SALARY: Up to €48,000 on experience BENEFITS: 25 days holidays, 8% holidays LOCATION: Amsterdam, The Netherlands COMMUTABLE LOCATIONS: Most of Holland, Including: The Hague, Rotterdam, Utrecht, Leiden, Amersfoort, Gouda JOB SPECIFICATION - Technical Support Engineer * Provide technical product and service support to end customers and Authorised Service Providers (ASP) * Assist the Regional Sales team on any technical support or service related questions * Create technical product training material and deliver product training and presentations * Assess warranty terms and/or the service levels of the local competition * Support the ASP by managing their queries, controlling their inventory and performing ASP audits and training THE COMPANY: A market leader in Electronic visual solutions, specialising in Liquid Crystal Display (LCD), Large Format Display (LFD) and Audio Visual (AV). BACKGROUND REQUIRED: * Proven track record in Consumer Electronics within a Service or Technical Support team * Strong engineering and technical knowledge of: LCD, LFD or AV products * Happy to be based out of Amsterdam with customer travel * Fluent written and verbal English, ideally fluency in a second European language (French/German would be most advantageous) * Customer focussed, proactive, self-motivated and excellent problem-solving skills * Competent with Microsoft Office It is highly likely you will have worked in any of the following roles and/or markets, and worked with the following products and/or services: * Technical support, after-sales, service, LCD, LFD, AV products, visual solutions, display, audio, engineer, technician, Technical Support Engineer INTERESTED? Please apply to our retained consultant James Coull quoting Technical Support Engineer – Amsterdam reference JAC1801-25 to DD: +44 (0)(Apply online only) Wallace Hind Selection. The Old Vicarage. Duston. Northants. NN5 6JB. Tel: +44 (0) (Apply online only). Please note that the postcodes used for this vacancy are for searching purposes only, they may not refer exactly to where the role is based