Graduate IT Support Consultant

Recruiter
Hunt Resources
Location
Cambridge
Posted
11 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
Graduate IT Support Consultant

Are you a switched on, enthusiastic people person who has a passion for technology and solving problems who can deliver great customer service?

My client is looking for a full time IT Support Consultant with a good degree, not necessarily in IT, to join their Service Desk team to provide clients with first line technical support. Previous IT experience is not essential, as full training is provided – an ability to prioritise and a desire to help people are more important skills.

You will be speaking to clients on a daily basis and working to fix issues on equipment and software remotely with involvement in project work and providing an excellent service for our clients.

This is a fantastic opportunity for a talented individual to kick-start their IT career. Working in an outsourced environment means that learning is accelerated and career progression within the company can be fast.

Who are you?

  • A self-starter who enjoys finding elegant solutions to complex issues.
  • A natural problem solver with excellent communication and customer service skills.
  • Have the ability to use your own initiative with the knowledge that you are part of a strong team.
  • Ability to prioritise and manage multiple conflicting priorities requiring collaboration with multiple teams across the company.
  • A passion to learn and be involved with a progressive company.
  • 2.1 or above degree (IT related not essential).
Skills Required:

Accelerated learning within the role will allow the right person to develop a comprehensive IT support skill set in a very short time and progression through the company. We offer a great working environment and are located next to the new Cambridge North station with easy road and rail links and onsite parking.

Benefits

Salary: £20,000 – £25,000 (DoE)

Benefits include annual salary reviews, contributory pension scheme, private healthcare cover, a share in the company’s success with an annual bonus scheme and life assurance. The position starts with 25 days holiday, building to 30 days with length of service awards.


This job was originally posted as www.totaljobs.com/job/79184612