Trainee IT Engineer / IT Technician - Linux, PHP, Mac

Recruiter
Spectrum IT Recruitment
Location
Hampshire
Posted
12 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
Trainee IT Engineer / IT Technician - Linux OS, PHP, MySQL, Apple Mac £18,000 - £22,000 + training & benefits Southsea, Portsmouth, Hampshire We are seeking an enthusiastic IT Technician with a degree or A-Level exposure to IT Systems, Linux, Apple Mac's and a good general understanding and enthusiasm for networks and IT support. This is a trainee level role but requires a high level of intelligence and prior experience of IT systems. You will likely have a Linux Server setup at home and an invested interest in learning and developing your experience in IT systems and software. The Role: * Expanding our current customer support team, helping investors with day-to-day user experience issues via our online support portal * Escalating issues such as technical problems, complaints, financial matters to other departments * Helping to expand and maintain our investor FAQs and other user support materials * Maintaining internal technical documentation * Testing of new software features on a variety of in-house software systems * General office IT assistance: desktop computing (Macs), peripherals, software licensing * Liaising with external IT service providers and suppliers * Assisting with implementation and review of IT security measures Entry Level Criteria: * Good general IT systems experience - hardware, software, networks * Linux Operating Systems. * Apple Mac's * A-Level or Degree level academics in an IT discipline * A desire to learn software/applications development / support. backed up with training, certification and academics. If you have the base level experience, aptitude, intelligence and enthusiasm to learn and develop this could be a great platform to develop your skills. Please send your CV for consideration