First Line Support Operational Analyst

Recruiter
England Associates Ltd
Location
Newcastle Upon Tyne
Posted
12 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
Job Title: First Line Support Operational Analyst • Daily Pay Rates: £400 Ltd / Umbrella • Hours: 28 Days Rota • 5 Day Shifts – 7AM to 7PM • 6 Days Off • 4 Night Shifts 7PM to 7AM • 4 Days Off • 2 Day Shifts – 7Am to 7PM • 1 Day Off • 3 Night Shifts – 7PM to 7AM • 3 Days Off • The Rota will repeat • Location: Benton Park View, Newcastle – NE28 1YX (once a month travel to another north east office • Contract Length: 6-7 Months • Security Clearance Level Required: S C - Security Check Additional Information: • ITIL v3 foundation qualification • Experience in the operation build and configuration, administration and support of IT Operations, application technologies and solutions – hardware, software, commercial off the shelf (COTS) and opensource packages/solutions, virtual and cloud including IaaS, PaaS, SaaS • Experience of Monitoring and Event Management • Strong experience in Service Management & Operations (particularly Request Fulfilment, Incident/Problem/Change Management) • Appreciation of data management regulations and policies and Information Lifecycle Management frameworks • Strong analytical and problem solving skills • Working in collaborative environments • Working with a Service Management toolset such as ServiceNow VME Analyst Extensive VME (OpenVME) experience including skills for SCL, IDMSx (incl. stopping and starting TPs and VMs), ALTADATA, Production Execution Scheduler (PXS), managing of filestore, SuperNOVA System Management and Technical Support, VITAE and ActiveConductor, Object Control File (OCF). MVS Analyst MVS specific skills are for z9 and z10 technologies and experience including but not limited to JCL, JES2, Batch Schedulers such as OP-C, RACF, GDGs, ISPF, SDSF, DASD, catalogue management, HSM, VSAM, IMS, Tivoli Monitoring and general understanding of storage management classes. Mid-Range Analyst Experience across multiple flavours of UNIX primarily AIX, HPUX, Solaris, RedHat Linux; understanding of shell scripting; understanding of UNIX file systems or processes; appreciation of Tivoli Workload Scheduler, Autosys and Workload Control Centre (WCC), CRON and XI batch; experience of monitoring tooling such BMC, HP Operations Manager (HPOM) and Operations Manager Integration (OMi). Experience across multiple versions of Windows Operating System from Windows Server 2000 to Windows Server 2016; understanding of batch scripts, PowerShell, Windows Services; appreciation of Tivoli Workload Scheduler, Autosys and Workload Control Centre (WCC) and Windows Scheduler; experience of monitoring tooling such BMC, HP Operations Manager (HPOM) and Operations Manager Integration (OMi)