Claims Analyst

Allied World Europe DAC
London (Greater)
12 Jan 2018
15 Feb 2018
Contract Type
Full Time

Job Description

  • Assist with management of portfolio of Lloyd’s and Company Professional Lines and Casualty claims, to include setting up new claims if necessary.
  • Manage and maintain monthly bordereau and Escrow accounts for claims that fall within the TPA delegated authority.
  • Manage and handle claims that fall outside any Delegated Authority.
  • Draft and issue correspondence as directed.
  • Investigate, follow up, and otherwise monitor the development of claims.
  • Review incoming claim correspondence on existing claims, formulate response and create workflows.
  • Establish and authorize adequate reserve amounts within authority levels based on exposure and recommend reserves beyond authority to appropriate management as necessary.
  • Negotiate settlements and/or cost-sharing agreements within specified authority.
  • Assist with coordination of and carrying out of TPA audits if necessary.
  • Review and maintain claims diary.
  • Assist underwriters with any general claims queries, client meetings and produce claims experiences where necessary
  • Liaise with brokers, solicitors, underwriters and other stakeholders.
  • Assist with Lloyd’s and Company reporting requirements.
  • Handle Lloyd’s and Company claims within designated SLAs and KPI’s.
  • Assist with special projects as required.

Skills and Experience required

  • University degree preferred - Insurance related courses or certificates are an advantage.
  • 3-5 years of handling Professional Lines and Casualty lead and follow claims, in both the Company and the Lloyd’s markets.
  • Good working knowledge of the Claims Portal.
  • Good understanding of Professional Lines and Casualty policy wordings.
  • Experience of managing bordereau and escrow accounts on binder business.
  • Experience of handling multi-jurisdictional claims e.g. USA, Ireland, Australia, Canada.
  • Experience of managing TPAs.
  • Knowledge of UK Corporate market would be beneficial.
  • Knowledge of London market and European claim environments.
  • Good oral and written communication skills as well as organizational skills.
  • Working knowledge of the Microsoft Office Suite, ECF2/IMR.
  • Familiarity with Genius, Fineos, Websure, open box a plus.
  • The ability to work in a team environment.
  • Can work with senior management, claims/legal professionals, other insurers, brokers, affiliated companies, or clients.
  • A self-starter who can handle a diverse range of claims and responsibilities.

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