Contract Service Desk Analyst

Spectrum IT Recruitment
12 Jan 2018
10 Feb 2018
Contract Type
Full Time
Role: As an IT Support Analyst, you will provide service desk support to staff at their offices across all sites. You will be responsible for ensuring that the robust, stable and secure data and telecommunications network is maintained at all times. Responsibilities: * 1st line IT Support * Configure and install software on new hardware. * Service desk Administration. * Maintaining IT asset registers Knowledge & Skills Required: * Active Directory * Exchange * Support mobile phones * Office 365 * Experience of providing top class IT Support within a head office function. * Microsoft Office 2010 (Outlook, Word, Excel etc.) * Windows 7 Desirable skills: * VOIP telephony systems (i.e. Cisco Call Manager) * Virtualisation experience * Apple products * Video conferencing The role will also have exposure to: * Wintel infrastructure * Windows Server 2008 and Exchange Server 2010 * MS CRM Dynamics * SQL Server 2008 * Anti-Virus products * Networking, including switches, routers and firewalls