IT Support Engineer

Recruiter
Pure Resourcing Solutions
Location
Norwich
Posted
11 Jan 2018
Closes
12 Feb 2018
Contract Type
Permanent
Hours
Full Time
This IT Support job based in Norwich is with a leading IT and Telecoms Solutions provider. You will be responsible for 1st and 2nd Line Support of Software and Hardware provided by the business.

As the first point of contact, you will demonstrate exceptional customer service to explore issues and solve the problems in line with company SLA's, or following the escalation process.

Working in a nimble team, you will work closely with Sales and Account Managers to maximise solutions for clients, driving revenue, and also on the administration side, setting up accounts and processes for clients.

Desirable experience:
Previous work in an IT Support role
Remote access to install, configure and maintain software
Network support and administration
Strong customer service skills

For more information, please contact Ruben Davis at Pure Resourcing Solutions or click to apply. A full job specification is available.

Looking for other opportunities in IT? Please get in touch with the Pure IT recruitment team on who will be happy to support you.

Not the role for you but know someone who might be interested? We have an amazing referral scheme giving you up to £350 worth of tech of your choice, if you refer someone that we help find a new job.
Please contact the Pure IT Team on for more information
(Terms and conditions apply)