CRM Executive (JD Williams and Fashion World)

N Brown Group
12 Jan 2018
10 Feb 2018
Contract Type
Full Time
At N Brown Group our people are passionate about customer service and proud to work for a business where the customer is at the heart of everything we do. Our people are enriched with data and powered by the latest technology to drive our business forward. As we continue to invest in our goal of becoming a leading digital retailer, there`s never been a better time to join us! We have an exciting opportunity for a CRM Executive to work with our Department store brands (JD Williams and Fashion World) to help deliver, and contribute, to the overall CRM strategy. As our CRM Executive, you will look to understand our data and customer life cycle to increase customer loyalty, contribute to campaign planning and support the team in collating relevant analytical reports. To be a successful CRM Executive you will have the following skills and experience: - An understanding of CRM or experience within a similar role - Commercial understanding - Experience of email marketing - A degree in a relevant field (Marketing etc) is advantageous but not essential - Proven experience in interpreting and analysing data - Proficient and regular user of Excel - A creative flair for campaign planning and execution as well as collaborating with others - Open-minded, flexible and positive attitude with a willingness to learn, embrace new technologies and drive business change - Strong problem-solving skills are essential, along with an ability to manage a varied workload, to tight deadlines - Organised and proactive approach to solving tasks In return, the CRM Executive will receive a salary of up to £21,000 per annum plus excellent benefits. Employees in our business may have access to our customers` personal data therefore for a number of our roles, offers of employment are subject to a satisfactory criminal record check. Having a criminal record will not necessarily prevent an individual from obtaining a position with JD Williams