Telephone Sales Advisor

Recruiter
Responsive Personnel
Location
Swindon
Posted
11 Jan 2018
Closes
16 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Responsive Personnel are working in partnership with an insurance firm based in West Swindon to recruit passionate and self-motivated Sales Associates to maintain and deliver results based on the company’s requirements. Hours – Monday to Friday 9am/5pm OR 12pm/8pm - MUST be available for both shifts. Salary - £17,250 The role : On a daily basis you will be required to: - To make outbound calls and take inbound calls to sell Pet Insurance to new customers - To contact existing customers to retain their business - Maintain appropriate level of functional and technical expertise, including knowledge of products, procedures, service, system and frameworks - Promote positive customer perceptions continuously developing relationships aligned to Animal Friends 'Feel Good’ values - Maintain complete and accurate records for all customers to ensure continuity of sales and service - To achieve quality targets by ensuring correct customer information is taken first time and that processes and procedures are followed Required skills and qualifications needed: - Previous experience in a demanding outbound sales environment - Excellent communication skills and a polite, friendly telephone manner, ability to engage well with customers and build a rapport with them - Experience of exceeding monthly targets, Target driven, results focused and resilient - Ability to build and maintain positive relationships with key stakeholders If this sounds like you, please apply today and one of the team will call you