Collections Team Leader

Reed Accountancy
11 Jan 2018
16 Feb 2018
Contract Type
Full Time
My client is looking to recruit a Collections Team Leader , who is used to working in a fast- paced, high volume environment.

• Oversee half yearly Service Charge, Ground Rent and Parking billing cycles

• Ensure that the Company’s debt collection policy is adhered to.

• Oversee the preparation of monthly Debtors analysis, present meaningful summaries at monthly Debtors meetings to highlight performance and any key issues to Senior Management and to circulate minutes and actions on a timely basis.

• Ensure that Direct Debit collections are made in accordance with the lease and within the required timescales.

• Ensure that queries from both homeowners and internal customers are resolved on a timely basis.

• Oversee the setting up of new residents and Direct Debit mandates.

• Managing the annual Billing & Collections timetable to ensure that all key tasks are adequately covered.

• Develop the Billing & Collections team, hold regular one-to-ones and come up with relevant objectives at annual development reviews which are aligned with those of the wider M&S Group.

• Contribute to discussions on process improvements within the Billing & Collections cycle.

Reed Specialist Recruitment Limited is an employment agency and employment business