IT Helpdesk Analyst - 1st / 2nd Line - Mansfield - £16k

Recruiter
CV Screen Ltd
Location
Mansfield
Posted
11 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time

IT Helpdesk Analyst - 1st / 2nd Line
Mansfield, Nottinghamshire
Salary up to £16,000 plus benefits

Role Overview

A Junior IT Support Technician / Helpdesk Analyst, with strong customer service skills and, ideally, some previous experience of providing IT support , is required by a leading software house in Mansfield.

In this varied role, you will be part of a team providing first class remote technical support to customers whilst SLA's are met and all customers are satisfied with the services.

Skills Required
- Previous experience within an IT helpdesk / IT support role
- Experience working with SLAs
- Excellent communication and customer service skills
- Have an understanding of ITIL would be a distinct advantage

Client
Our client is a well established and successful software house with an excellent reputation

Salary
Salary up to £16,000 plus benefits

Location
Mansfield / Nottinghamshire

To Apply
Please send your CV through to in strict confidence.
CV Screen is the Recruitment Agency managing this vacancy.


This job was originally posted as www.cwjobs.co.uk/job/79163480