Store Manager- Nottinghill

Elite Associates
London (Greater)
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
To drive the performance of your store by leading, motivating and developing the store team, setting high standards of store presentation and service levels. Also responsible for the smooth running of all operations and the health and safety of the store.

*Drive store performance to achieve and exceed sales targets
*Provide accurate reports on store performance to your Line Manager
*Drive store sales through innovative approaches and techniques, drive company initiatives on client sales and client acquisition strategies as required
*Manage store budgets and coordinate with/report to senior management
*Responsible for all operational practices of the store, making sure that your store runs smoothly and meets targets.
*Ensure that stores are kept to the highest possible standards, being well organised and properly merchandised at all times; and that all policies, procedures, and controls are followed
*Coach, support, motivate, encourage and develop your Assistant Manager/Supervisor and a strong team of sales associates, ensure all processes for onboarding of new personnel are followed
*Hold daily briefings to motivate teams and update on store performance
*Ensure that your store delivers exceptional customer service to our customers- ensuring that all customer service and CRM initiatives are in place, dealing with issues quickly and taken action to improve where necessary
*Promote all initiatives in regards to clienteling and use of Store Portal with sales associates
*Ensure the store supports any marketing campaigns and promotions effectively.
*Make recommendations to your line manager in order to grow market share, improve customer experience and drive growth

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