Italian speaking Credit Collection Specialist

Brook Street UK
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
The Client has implemented an EMEA Shared Service Centre based in Bracknell, and are looking to recruit an Italian speaking Credit Collection Specialist to join their new team in supporting and delivering to clients across EMEA. The role of the Italian speaking credit collection is to be responsible for 1) credit management 2) credit collection 3) account reconciliation 4) resolution of client specific queries. You will be performing * Collection of outstanding debt from across EMEA customer base * Customer risk assessment and credit analysis * Query resolution * Various reconciliations * Cash allocation, credit note and debit note processing to customer account * Reconcile disputes promptly and professionally across EMEA * Liaise with all necessary stakeholders (internal and external) to ensure customer accounts are fully reconciled To be considered you must have * Experience within Accounts Receivable * Experience of chasing debtors across EMEA * Experience of working with foreign currencies * Strong knowledge of Microsoft packages, excel, word etc * Excellent customer service skills across multiple locations * Excellent interpersonal skills * Industry or shared service experience * Fluency in written & oral English and Italian * Team Player * Accurate data entry skills. * Ability to work and deliver collaboratively across a complex global matrix * This role essential requires credit control knowlege. This role is offering a desirable salary of £30,000 per annum