Third line (3rd) Support Engineer

People Source Consulting
Bristol (City Centre)
11 Jan 2018
10 Feb 2018
Contract Type
Full Time
Third line (3rd) Support Engineer
£40-50,000 per annum

We require an experienced 3rd line Support Engineer who will join a new project support team based in the Bristol area.

This is a real opportunity to help grow and improve the infrastructure support function and to increase your experience in a senior position. Full details will be provided on application.

If you are CCNA (or equivalent) qualified and have experience with Netapp for data storage then we would particularly want to speak to you!

Key Responsibilities:
- Monitor, improve and fix Infrastructure.
- Provide 3rd line support
- Provide assistance, support and training to 1st and 2nd line support technicians
- Investigate and advise on new technologies
- Network Security
- Network configuration, firewall management and performance monitoring/tuning
- Installation, configurations and maintenance of all manner of hardware, software, and associated network equipment
- Management of storage systems
- Active Directory
- Documenting systems and processes for reference purposes.
- General IT related duties as and when required
- To support the ethos of professionalism, team spirit and innovation

Key skills required for this position.

- 5 years plus experience mainly in a Microsoft support environment
- MCSE and/or CCA qualified or ideally working towards it
- CCNA qualified or working towards it
- Strong knowledge of Client and Server operating systems.
- Strong Networking
- Experience of Security

People Source Consulting Ltd is acting as an Employment Agency in relation to this vacancy.

People Source specialise in technology recruitment across niche markets including Information Technology, Digital TV, Digital Marketing, Project and Programme Management, SAP, Digital and Consumer Electronics, Air Traffic Management, Management Consultancy, Business Intelligence, Manufacturing, Telecoms, Public Sector, Healthcare, Finance and Oil & Gas.
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