Mechanical Work Shop Technician

Recruiter
CDS Recruitment ltd
Location
Durham
Posted
11 Jan 2018
Closes
12 Feb 2018
Sector
Engineering
Contract Type
Permanent
Hours
Full Time
CDS Recruitment Limited are working with our client who are looking to recruit a Mechanical Technician, offer technical support & training within their business structure. Main responsibility is to Maintain small engine & electronic equipment the position will mainly be office based. They are looking for an individual who is a team player as this role integrates with many areas of their business. Main duties are to offer telephone / E Mail advice to our service dealer network and end consumers and keeping relevant computer records. Duties will also include the repair and maintenance of many types of small equipment used within their industry Supporting the After Sales Manager and the After Sales Team in all aspects of After Sales support for the UK Providing technical support on the Help Desk. Answering end consumer questions via E Mail Evaluating and repairing machines returned to the workshop Reworking bonded products when required Develop technical support systems for product training Communicate to the Sales Teams or categories regarding any technical issues and status Installations and technical support The candidate must have at least 5 years experience in the Manufacturing industry and be fully competent in repair/servicing of equipment Being independent. Being able to clearly explain technical issues to clients Being able to write comprehensive reports Preferably, you will be qualified to "GCSE" / A level or above in Maths / Physics or other Engineering discipline (Other suitable background or qualifications could be considered) You will have excellent communication and organisational skills, good grammar and be PC literate. A good knowledge of and experience using Microsoft Office applications A clean, current driving license is required If you feel that you have the relevant experience for this role and wish to be considered, please click the "apply now" button