IT Support Engineer

Recruiter
Concept Resourcing
Location
Hertfordshire
Posted
12 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
IT Technical Support – Borehamwood – Circa 21 -23k Vacancy Description: The role is to provide full support for existing and new customers. It is quite technical; a good understanding of engineering and telecommunications is an advantage as you will be working closely with the engineers to resolve issues with hardware and communicating data and information via a web based software package. Some of the key responsibilities are: * To configure units according to customer’s demands * To answer customer’s queries via web, mail or phone * To test equipment via the web * To resolve issues with communications, data readings etc * To keep abreast of developments in the product * To keep accurate records in excel Required Skills: * Good knowledge of Excel and Microsoft Exchange * Grasps and understands instructions quickly * Has very good speaking communication skills * Has good inter-personal skills (gets on with everyone) Candidate Expectation: The successful individual will be able to type, put together simple spreadsheets, be able to analyse and resolve data issues and generally have a competence and passion for IT. If all of the above sounds of interest to you and you’d like to challenge yourself and work in a new and exciting sector, then please don’t hesitate to send your most up to date CV to: – Sophie Mills – (Apply online only) – Recruitment Consultant