Tour Operator

12 Jan 2018
10 Feb 2018
Contract Type
Full Time
Our client, a highly successful high end Tour Operator are currently looking for an Operator to join the ever-expanding team at their Cheltenham head office. The successful candidate will have an excellent command of the English Language and have excellent interpersonal skills. Main responsibilities • Operations of the tailor made FIT tours • To check hotel availability, ensuring use of allocations where available. • To confirm options held and to accurately book all services required for the successful operation of the tour within the budget set. • To confirm bookings to the client within the agreed time frame. • To accurately cost any additional requests or changes. • To prepare and check the final documentation for any errors or changes. • To provide accurate reconfirmation and tour documentation for all suppliers. • To resolve problems which may occur during the course of a tour. • To maintain professional relationships with all suppliers and clients at all times. • To liaise with agents directly on any changes or operational requirements. • To re-negotiate any major services before confirming. • To maintain accurate in-house system records. • To assist the Finance Department with invoice queries as they arise. • To prepare and financial statements and invoices to agents as required and ensure all necessary payments have been received on time. If this role is of interest to you please call the office ASAP on (Apply online only) or alternatively please send an up to date, Word Document copy of your CV to Fern or Louise at Truly Tailored Recruitment. To ensure that your application receives the fullest possible attention, it is essential that you consider carefully the role that you are applying for, and then ensure that your CV contains all relevant information about yourself in relation to that role. This is important because, in the present economic climate, we receive a great many applications and are unable to respond to them all. Hence, if you do not hear from us within one week, we regret you must conclude on this occasion your application has been unsuccessful. As a local Recruitment Agency you will be required to attend a meeting with ourselves at our offices in Cheltenham prior to your details being passed onto our clients. Candidates need only apply if you are within an hour of a Gloucestershire postcode or already have plans of relocation to the Gloucestershire area in place