Infrastructure Manager

Recruiter
Ccity IT Recruitment
Location
Hereford
Posted
12 Jan 2018
Closes
10 Feb 2018
Contract Type
Permanent
Hours
Full Time
Infrastructure Manager - Hereford - to £60k Our client are one of the fastest growing fintech companies in the UK and are experts in their arena. They have also successfully diversified into a number of other sectors. They are now recruiting for an Infrastructure Manager to join their IT Operations department, based in the Hereford Office. In this role, you will lead and manage the team that deliver and maintain the IT Infrastructure for internal and external customers; covering networks, systems, storage, connectivity, telecoms, third party management, monitoring, capacity planning, technical project releases and BAU. As Infrastructure Manager, some of your key duties will include: Leading the IT infrastructure based change management and risk management efforts Coaching, developing and managing a team to provide a world class customer service Taking accountability for the resolution of issues and use of escalation routes when appropriate using an ITIL based framework Taking responsibility for the team spend and resource allocations, providing a continual and consistent service Provide leadership in delivering the IT strategy and road map including researching and proposing new solutions You’ll demonstrate to us that you have: Demonstrable experience of leading, managing and coaching a high performing technical team A high level technical background A proven ability to work and make decisions when under pressure and to tight deadlines A positive and focused individual with exceptional planning and organisational skills Proven ability to solve problems and provide solutions or workarounds Microsoft infrastructure certification, CISCO network and ITIL service desk certifications are desirable but not essential