Customer Service Consultant

Recruiter
Cavendish Maine Recruitment
Location
Easton
Posted
11 Jan 2018
Closes
12 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time

Job title: Customer Service Consultant

Location: Bristol

Salary: £21,000 - £23,000 plus benefits

Sector: Banking/FS

Job type: Perm

Job reference: MC/19581

Our banking client in Bristol is looking for Customer Service Consultants to join an existing team to assist their UK based customers with applications and queries relating to their competitive product range.

  • Demonstrate a sound understanding of the banks products and services, articulating these to customers in an accurate and engaging manner.
  • Effectively question and listen to customers to enable you to fully understand the customer’s needs.
  • Ensure full compliance and adherence to FCA guidelines.
  • Always deliver excellent customer service.
  • Excellent onward career opportunities.

The Company:

An international bank with an enviable UK presence

The Person:

  • Excellent customer service skills preferably within a call centre environment.
  • Pride yourself on consistently delivering a personalised, friendly and efficient service.
  • Call Centre experience including working within telephony standards.
  • Well organised and diligent in their approach to working on customer’s requirements.
  • Excellent communication skills.
  • Good opportunities for those that are career minded.

Contact:

Matthew Cooper: Cavendish Maine Recruitment Group

Candidate Care

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