Credit Control Team Leader

Recruiter
Tchibo Coffee International Ltd
Location
Epsom
Posted
11 Jan 2018
Closes
12 Feb 2018
Sector
Accountancy
Contract Type
Permanent
Hours
Full Time
Credit Control Team Leader With its unique business model of selling premium quality coffee along with weekly changing non-food ranges through its own distributions channels, Tchibo Group and its 12,500 employees worldwide generated revenues of 3.4 billion EUR in 2015. Founded in 1972, Tchibo Coffee Service today is one of the leading food and coffee service companies in Europe with branches in Germany, Austria, Great Britain, Czech Republic and Poland. Tchibo Coffee Service provides tailored out-of-home solutions for a wide range of customers from hotel chains to independent cafés or educational facilities. With its family of brands (Tchibo, Davidoff Café, Piacetto Espresso, VISTA) the company has built its first-rate reputation based on superior quality products, truly unbeatable service and fair prices. The unique and diverse brand and product portfolio is supported by a cutting-edge equipment and the latest training resources. Tchibo Coffee Service came to the UK in 1991 as part of an international growth programme. The company now offers a wide variety of products across the UK for a wide range of customers such as hotels, the convenience and forecourt sector, commercial offices and contract catering. Position: Credit Control Team Leader Location: Epsom, Surrey Job Type: Full Time, Permanent Hours: Monday to Friday 8:00am-17:00pm Salary: Up to £30k per annum depending on experience+ company bonus Benefits: include an enhanced contributory pension scheme and annual holiday starting at 23 days plus public holidays. About the role: As the Credit Control Team Leader you will ensure the timely collection of all customer debt, and its correct allocation. Monitoring agreed credit limits and implement necessary steps if due dates are exceeded. Responsibilities: - Debt collection / high volume of calls for complex key accounts Administration of monthly statements, daily letters and invoices, ensuring correct information is displayed on all documents - Deal with all Customer queries to ensure a swift payment is made - Credit check existing and monitor new and existing customers to ascertain correct credit limit, complete correct forms for each - Liaise with other internal departments to resolve any disputes quickly i.e. POD`s and Purchase Order numbers - Ensure external portals are maintained up to date and any issues are resolved to ensure swift payment - Check customers have the correct payment terms (as per their contract) amend as necessary - Ensure all returned Direct Debit accounts are administered and called at month end - Building strong relationship with team, internal and external key accounts - Manage a Team of 3 Prepare accounts for external collection and liaise with External Debt Collectors paving a way forward for each debtor - Maintain all accounts receivables, impairments and write offs - Very busy department must be able to work under pressure KPIs - Maximise Cash Collection to targets set - Reduce bad debt provision by agreed target About you: - Competent in all Microsoft Office packages specifically outlook, excel, and word - Previous use of SAP - Excellent communication skills - Credit Control experience – Significant People Management. You may have experience of the following: Credit Control Team Leader, Finance, Financial Services, Credit Controller, Accounts Assistant, Account Administration, Finance Assistant, Credit Manager, Account Handler, Team Leader, Finance Controller, Credit Control Supervisor, Financial Controller etc. This vacancy is being advertised by EasyWeb Recruitment, the UK`s leading Online Recruitment Agency. The services advertised by EasyWeb Recruitment are those of an employment agency. No terminology in this advert is intended to discriminate on the grounds of gender, race, disability, age, sexual orientation, religion, or belief, and we confirm that we will gladly accept all applications