Investoo Group is the largest lead generation company in the Forex and retail investment industry. The group is backed by online technology leaders Kinetic Investments and Optimizer Invest.
With a portfolio of 30 different brands across 8 different markets, Investoo Group have established themselves as the worlds leading financial performance marketing company.
A newly created role has opened for a proactive IT helpdesk employee to provide fast and useful technical assistance on computer systems and networks to all our internal staff. It’s a busy, hands-on role and will suit someone who is confident and comfortable working in a fast paced environment and can turn their hand to rapidly changing priorities.
- 1st Line Technical Support
- Assisting with the onboarding of new staff through new equipment set up such as laptops, emails, and other
- Diagnosing and solving hardware/software faults
- Managing any software licences i.e MS Office
- Hardware management
- Domain management - purchasing and general management
- GSuite management
- Ability to explain technical issues to internal staff
- A good memory of how software and operating systems work
- Excellent listening and questioning skills, combined with the ability to interact confidently with colleagues to establish what the problem is and explain the solution
- The ability to work well in a team
- Problem solving skills
- The ability to prioritise your workload
- Attention to detail
- Communication - You will need to be articulate, confident and can display a clear level of intelligence. Your communication skills both written and verbal will need to be of the highest calibre
- Collaboration - You work well in a collaborative, team-based environment. You inspire teams and instil positivity. You are transparent in the work that you do, sharing it openly with others
- Results Driven - You are highly motivated with outstanding interpersonal skills and possess the aptitude to work on your own initiative to strict deadlines and targets.
- Entrepreneurial - You are creative, innovative and can think quick on your feet in a fast-paced growing environment