2nd Line Support

RZ Group
Edinburgh Technopole
11 Jan 2018
16 Feb 2018
Contract Type
Full Time

2nd Line Support Engineer

Location: Edinburgh
Duration: Permeant/Full Time
Salary: £20,000 - £25,000

RZ Group has been tasked to find an experienced 2nd line support engineer to be part of a well-knit team in providing first class support to various clients. The role will require someone who is personable and willing to go out to client sites.

Technical Skills:

* Experience working in a IT Helpdesk environment
* A minimum of 2-3 years supporting Microsoft Windows Desktop and Servers
* Exposure to Networking technologies and Internet connectivity configuration
* Experience of troubleshooting and fault finding
* Demonstrable experience of Microsoft Exchange, Active Directory and Group Policy configuration and remediation
* A driving license and own vehicle is essential as travelling to clients will be required.

Desirable Skills:

* Cloud / Office 365 experience
* Relevant MS certifications

Personal skills:

* A 'can-do' attitude.
* Clear written and verbal communication skills.
* Ability to manage time and adapt to changes quickly.
* Self-motivated and dedicated to personal development.
* Good at working as part of a team and motivating others.

Recruitment Zone acting as an employment agency in regard to this advert.