Luxury Travel Consultant

Recruiter Ltd
London (Greater)
12 Jan 2018
10 Feb 2018
Contract Type
Full Time
Overall purpose of Position: We are looking for proven experienced sales consultants with a passion to sell luxury and experiential holidays, primarily in any of these regions: *A Far East consultant - Should have great knowledge and a real passion for the region and specifically tailor-made experience. Australia/New Zealand experience an advantage but not essential. *A USA consultant - Should have great knowledge and a real passion for the region and specifically tailor-made and Fly-Drive experience. Caribbean / Latin American experience also an advantage but not essential. *Europe /Scandinavia consultants - Should have a real passion for travel and European travel, ideally experience of European sales, Scandinavian experience not essential and specifically tailor-made experience. .....although you will frequently deal with worldwide clients as well. You will have excellent destination knowledge, either gained through living or working in any of the above regions through extensively travelling and selling the region. With a proven track record in sales, ideally gained in a luxury or tailor made travel company, you will have high touch customer relationship skills needed to close sales and delight their clients. Key Responsibilities/Objectives: Use your destination knowledge and personal insight to design and convert to sale individual tailor-made itineraries to our clients Maximise every enquiry (whether phone call or email) with friendly and professional service and quickly identify good leads Offer the highest levels of customer service and be prepared to 'go the extra mile’ throughout the sales and after-sales processes to ensure a high repeat ratio Use our preferred partners to offer high quality product and optimum return on sales and offer ancillary products as appropriate to enhance our clients’ journeys Confidently interact with clients by email, phone and occasionally face-to-face to build loyal relationships and repeat business Work closely with your Wexas product manager so you have first class product and region knowledge as expected by our clients Be a proud advocate for travelling with Wexas and confident to guide and recommend product that will exceed our clients’ expectations Professional/Technical Competencies: A proven track record in short-haul (ideally luxury or experiential) sales in any of the above regions. GDS experience, ideally Amadeus Commercially aware In depth knowledge of any of the above regions Ideally educated to degree level or equivalent or can speak the local language. Personal Competencies: Passion and enthusiasm for travel. Excellent communication and interpersonal skills, actively listening to and fulfilling clients’ needs. Attention to detail. Results orientated with personal motivation to deliver and exceed targets. Strong time management and personal organisation skills Confident with clients and able to build trust and loyalty