Installation Engineer

Recruiter
Interaction Recruitment
Location
Englefield
Posted
11 Jan 2018
Closes
16 Feb 2018
Contract Type
Permanent
Hours
Full Time

Installation Engineer

Permanent Opportunity based in Reading

Salary offering up to £21k + Company car + Mileage

Background:

The company is a fast growing technology company specialising in the development and provision of touch screen management solutions.

We currently have a specialist team of engineers who install and support our products, due to high demand for our products we are looking at expanding this team.

Key Tasks:

 The Insallation Engineer will be required to complete on-site installation of our visitor management products. This will include the physical fixing of the system as well as configuring the software and integration of the unit into the customer’s existing network.

 On-site installation of other software based products

 Spending time on the support desks dealing with customers issues via telephone, e-mail and remote support tools.

 Training new customers on how to use our products

 Assist in the testing of new software releases

 Preparing job packs ready for installation and imaging new systems

 Provide in house support for other employees as required

Essential Skills:

 The Installation Engineer will require a good technical understanding of Windows desktop and server operating systems

 A technical understanding of common networking technologies such as Cat5, Switches, hubs, power injectors etc.

 Previous experience of working in a ICT support related environment

 The Installation Engineer will be confident in the use of power/hand tools to allow the physical installation/fixing of our products (training will be provided to this end).

 Confident in dealing and speaking with customers in a polite, courteous and professional manner.

 Ability to confidently deliver training sessions to small groups of customers

The Installation engineer will also need a willingness to travel significant distances with overnight stays is also required.

What we will provide:

We are a fast growing company with many opportunities to develop and progress. Significant amounts of overtime are regularly available.

Full training on our products will be provided by the company to the successful applicant.

The starting package will offer: significant overtime available, provision and sole use of a company van after successfully completing product training, provision of a company mobile phone, various bonuses and benefits available, company pension scheme.

Installation Engineer

Permanent Opportunity based in Reading

Salary offering up to £21k + Company car + Mileage